Latest News & Notices

When the GP Surgery is closed and you can't wait for medical help until the next day, contact NHS 111 for an Out of Hours GP from B&NES Doctors Urgent Care (BDUC)





For non-urgent and general enquiries the University Medical Centre's administrative and secretarial team can be contacted by email sent to:



NHS 111 is a telephone service that has been introduced to make it easier for you to access local NHS Health Care Services. You can call 111 when you need medical help fast but it's not a 999 emergency. NHS is a fast and easy way to get the right help whatever the time.

When to use 111

You should use NHS 111 if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

You need medical help fast but it's not a 999 emergency
You think you need to go to A&E or need another NHS urgent care service
You don't know who to call or you don't have a GP to call
You need health information or reassurance about what to do nextFor less urgent health needs, contact your GP or local pharmacist in the usual way.
 For immediate, life-threatening emergenices, continue to call 999..

How does it work?

The NHS 111 service is staffed by a team of fully trained advisors, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctors, a walk-in-centre or urgent care centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to. If you need an ambulance, one will be sent just as quickly as if you had dialled 999.

Typetalk or Textphone
If you have difficulties communicating or hearing, you can use the NHS 111 service through a textphone by calling 18001 111.

Calls are connected to the TextDirect system and the textphone will display messages to tell you what is happening. A Typetalk Relay Assistant will automatically join the call. They will talk back when you've typed the NHS 111 adviser and, in return, type back the adviser's conversation so that you can read it on your textphone's display or computer.


New Patient Registration


Did you know that the University Medical Centre can offer Medical Services to local Bath residents and also to members of staff at the University?
You do not need to be a student to register as a patient with the University Medical Centre.

The Practice offers a full range of Primary Care Medical Services for all ages.
If you are a Bath resident you may attend at the University Medical Centre at anytime to register with the Practice.

New Student Patient Registration - Don't forget to Register

In order to help us to help you, please try to have the following information available when you come to register:

Name and Address of your previous Doctor & Surgery if you have previously been registered with a doctor in the UK
Your New Bath address including the Post Code
Details of any current medication 
Photographic Identification: e.g. Driving Licence / Passport / Identity Card

Remember that you need to be registered before you are able to be seen for an appointment, so don't wait until you are ill to register.

Please contact us on 01225 789100 if you are interested in registering with us as a patient or drop in and see us to enquire with Reception during our opening hours Monday to Friday 08:00 to 18:00



Measles, mumps and rubella are highly infectious viral infections that can have serious, and potentially fatal complications, including meningitis, and deafness. 

Mumps outbreaks are common, especially in teenagers and young adults such as those in University environments.  The disease can be very serious and complications include swelling of the ovaries and testicles, infertility, meningitis and deafness.

Measles is much in the news this summer (2016) for the numerous cases occurring in England, especially at Music Festivals.  Measles can lead to serious and potentially life-threatening complications in some people including pneumonia and encephalitis

Present students may fall into the ‘immunisation gap’ where uptake of the Measles Mumps and Rubella (MMR) vaccine was poor due to scare stories. 

For more information on MMR vaccination the following site is especially useful for University Students:

Public Health information on Measles Mumps and Rubella at:

It is never too late if you missed out on vaccination and if you are not sure an extra dose is not harmful.



Viral meningitis is a milder, more common form of the meningitis infection, compared to bacterial meningitis, which presents a greater risk to students, especially in the winter months.

Students need to be vigilant for the signs and symptoms of bacterial meningitis (see below). A routine meningitis vaccine can protect against the C strain of bacterial meningitis.

As at other times, we recommend that you watch closely for symptoms in yourself, your friends and your colleagues.
Early diagnosis and treatment are the best defence against this serious disease.

The symptoms of meningitis include:

• severe headache 
• high temperature/fever
• vomiting
• stiff neck
• pale, blotchy skin
• drowsiness/lethargy
• joint pains
• cold hands and feet
• rash of red/purple spots which looks like bruising under the skin
Only some of these symptoms may show.



If you are worried that you may have the symptoms of meningitis, or if you think you have observed them in someone else, seek immediate medical advice from your registered GP.

If you are registered with the University Medical Centre on campus and have not previously been vaccinated then you can make an appointment to get this done at no cost to you. It is important that you keep up-to-date with your immunisations including your MMR vaccination. If you have any questions please contact the Medical Centre or your GP.

More information about meningitis is available from the 24-hour national help lines of the meningitis charities and NHS Direct (See Related Links above).



What is mumps?

Mumps is an active viral illness that causes fever, headache, swollen lymph glands and usually painful swollen glands, below the jaw line.

How is it spread?

It is spread from person to person by coughs and sneezes and can also be transmitted through direct contact with saliva, including kissing. The mumps virus is present in saliva for several days before the swelling appears until several days afterwards and sufferers should stay away from other people at risk of mumps until 5 days after the swelling appears. Simple hygiene measures can help prevention.

How serious is it?

You could be ill enough to miss two weeks of lectures, studying, taking exams and socialising!

What are the signs and symptoms?

The illness generally begins with a headache and fever for a day or two before the disease is characterised by swelling of the parotid glands, on one or both sides. The parotid gland is located in front of the ears and runs parallel to the jaw-bone. You may have the infection for 14-21 days before any symptoms show and mumps is transmissible in this period to several days after swelling appears.

How can it be treated?

There is no specific treatment for mumps, so for most people it will clear up by itself. However, medical advice from your GP should always be sought. A person suspected to have mumps can have a simple salivary test to enable laboratory confirmation of the illness.

How can you be protected?

Here’s the good news - mumps can be easily prevented by vaccination, as it’s one of the components of the MMR vaccine and there is no upper age limit to the MMR vaccine.

If you’re not sure about what vaccination you’ve had, it’s a good idea to check with your GP. They will be able to tell you if you’re protected or not. If not, MMR vaccination is easy to arrange and FREE.

More Information about Mumps MMR

Use telephone or internet to access –

Avon Health Protection Team on 0300 303 8162 Option 1 then Option 2

NHS Health Choices MMR Advice:


University Medical Centre Flu Clinics

The University Medical Centre's Flu Clinics for the 2017/2018 Flu vaccination season were available from September 2017 until the end of February 2018. 

If you still wish to receive a flu vaccination after this time please contact the Reception team on 01225 789100 to be advised regarding current availability and to arrange your vaccination appointment.

The best time to have a flu vaccination is in the autumn, ideally from September through to early November, but you can still receive the flu vaccination after this time.


Flu Clinics have now finished. If you wish to receive a flu vaccination please contact the Reception team.


Travel Clinics & Travel Vaccinations


Don't forget that you can book appointments for ALL your travel vaccinations at the University Medical Centre. Contact Reception for advice and to make an appointment with one of our nurses for all your travel needs: 01225 789100

Contact Reception on 01225 789100 or drop in to the Practice to discuss with one of the Practice Team.



Practice Statement of Intent for The University Medical Centre for offering and promoting Online Services and Electronic Patient Records and Access

As from 1st April 2015 new contractual requirements were introduced for GP Practices to make a statement of intent regarding the following IT developments for Primary Care:

Referral Management
Electronic Appointment Booking
Online Booking of repeat Prescriptions
Summary Care Record
GP2GP Transfers
Patient Access to detailed Medical Records

Referral Management: Practices must include the NHS number as the primary identifier in NHS clinical correspondence
We include NHS numbers in our clinical correspondence

Electronic Appointment Booking: Practices are required to promote and offer the facility for patients who wish to book, view, amend, cancel and print appointments online. We offer the facility for booking, cancelling, amending, viewing and printing appointments on-line

Online Booking of Repeat Prescriptions: Practices are required to promote and offer the facility for all patients who wish to do so to order repeat prescriptions online. We currently offer the facility to order repeat prescriptions online.

Summary Care Record: Practices are required to enable automated uploads of any changes to a patient's summary information.
The Summary Care Record is live and enabled for the University Medical Centre. If you do not wish your medical records to be made available in this way then please contact the reception team for an opt out form for the Summary Care Record.

GP2GP record transfers: There is a contractual requirement to utilise the GP2GP facility for the transfer of patient records between Practices when a patient registers or de-registers. The University Medical Centre has GP2GP transfer of records enabled for records to be sent and received via this system.

Patient Access to GP records: Practices are required to promote and offer the facility for patients to view online, export or print any summary information from their records relating to medications, allergies and adverse reactions. The University Medical Centre has made this facility available.

NOTE: The University Medical Centre rolled out the full online access for patients to be able to view their detailed medical record in March 2016.



All patients registered with the University Medical Centre have now been allocated a named accountable GP (Doctor) in accordance with our NHS contractual requirements. Newly registered patients will be allocated a named accountable GP at the point of registration.

To find out the name of your allocated accountable GP you may contact the Practice reception team on 01225 789100 or enquire by sending an email to the Practice administrative team at Alternatively you may wish to visit the Practice and enquire in person.

You may still choose to be seen by any GP in the Practice when you make an appointment at the University Medical Centre as per your right to expess a preference to see a particular doctor. The Practice will make reasonable efforts to accommodate your preference requests subject to availability.


GP Earnings

University Medical Centre
Year ended 31/03/2017


All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs
working to deliver NHS services to patients at each practice. This is required in the interests of
the greater public accountability recognising GP pay is ultimately funded from tax paid by the

The average pay for GPs working in University Medical Centre in the last financial
year was £47,863 before tax and national insurance. This is for 1 full time GP, 1
part time GP and 4 locum GPs who worked in the practice.

Please note the figures reported may appear high in comparison with other Practices.
We understand this is due to the application of a standard formula which averages out
GP earnings.