Practice Charter
Overview...

It is the policy of this practice to treat all patients equally and with respect. We aim to give a caring and efficient service.

You may see any of the doctors or nurses, subject to availability of appointments.

To enable you to receive the best possible service there needs to be co-operation and understanding between us.
Patient Confidentiality

You can be absolutely sure that anything you discuss with any member of the practice team (doctor, nurse, receptionist, etc) will stay confidential, and nothing will be said to anyone (parents, family, friends, tutors or your department) without your permission.

Similarly, if we are asked to provide information about you, for example a medical report for insurance or mortgage purposes, we will only do this if we have a copy of a consent form signed by you.


Freedom Of Information - Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. This is a guide to the ‘classes’ of information the practice intends to routinely make available.

Details are available from reception.