CALL AN AMBULANCE:

DIAL 999
AND ASK FOR THE
AMBULANCE SERVICE


Do not move the patient if...

You think there may be a back or neck injury or any other injury that could be made worse by movement

The person is in shock.
The person has breathing problems.
The person has severe chest pains.


If the patient is not seriously ill or injured...

Take the patient directly to the accident department of the nearest hospital


When to seek urgent medical attention...

Head injuries.
Loss of consciousness.
Severe bleeding, chest or stomach pains.
Broken or dislocated bones.
Choking.


How to recognise severe chest pain or a heart attack...

Vice-like pain in the middle of the chest, often spreading down the left arm and jaw.

Shortness of breath.
Sudden faintness or giddiness.
Grey pallor to the skin.
Lips look blue.

WHAT TO DO IF THE PAIN DOES NOT EASE...

DIAL 999
AND ASK FOR THE
AMBULANCE SERVICE

... and make the patient comfortable whilst waiting for the ambulance to arrive.


How to recognise medical shock...

Patient becomes pale, sweaty, drowsy and confused...

IF CONSCIOUS

Seek urgent medical help
Reassure the patient
Do not give anything to eat or drink

IF UNCONSCIOUS BUT BREATHING

Place in recovery position.


Burns

Apply large quantities of cold water to the affected area as soon as possible and maintain this until the pain subsides. This may take as long as 15 minutes! If the skin is unbroken but blistered, apply a loose, dry dressing. If the burn is larger than four or five inches in diameter or if the skin is broken, consult your doctor as soon as possible.

Recovery Position

If the patient is unconscious but breathing...

Turn them on their side

Check airway is open by lifting their chin and tilting the head back slightly